Postage and Delivery
- Our inclusive postage and packing charges cover delivery to destinations within the UK. All deliveries outside of the UK can be quoted, but please contact us for pricing.
- Under our standard service we aim to deliver goods to destinations in the UK within 2-7 working days in most circumstances. Please check product pages for any special delivery information relating to specific products.
- If you require next day or special deliveries please choose the relevant shipping type or contact us for a quotation.
Deliveries from GMS are either Royal Mail 1st class, Business Post or Parcel Force. Courier's services will require proof of identification and a signature plus either a delivery address telephone number, or mobile telephone number. Please ensure your delivery address has someone to sign for your goods, or, please leave an alternative delivery details within the special instructions when filling out your shipping form.
We will make every effort to deliver within the time stated on our website but we will not be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time that we quote for that item, please contact us. We will try and ensure that you receive your order as quickly as possible, or if you wish you may cancel your order and we will refund you any money which you have paid.
If it isn't possible to complete your order we will dispatch what we have in stock immediately and follow up with the rest of your order within 14 days.
Courier Companies and Royal Mail only deliver between the hours of 9am-6pm, they cannot give a set time for delivery.
This does not affect your statutory rights as a consumer.
You can collect your order from our warehouse by arrangement.
Mail Prohibitions
In compliance with strict regulations the British Forces Post Office (BFPO) and civilian airmail/Freight companies will not carry any item of mail containing substances identified by the International Air Transport Association (IATA) as hazardous. These are listed below, but are not exhaustive. In addition the BFPO will not carry items listed as prohibited by the country of destination. NB: For complete clarity, BFPO customers are not permitted to send any alcoholic beverages or any item utilising an aerosol device in the post. All aerosols come under UN hazard Class 2: Gases compressed, liquefied or dissolved under pressure and will not be accepted by Parcelforce or Royal Mail for delivery by the BFPO for delivery to overseas addresses. The same applies to aerosols being posted from overseas BFPO locations for delivery to UK or other civilian addresses.
Class 2: Gases compressed, liquefied or dissolved under pressure. Definition: Permanent gases, which cannot be liquefied at ambient temperatures; liquefied gases which can become liquid under pressure at ambient temperatures; dissolved gases which are dissolved under pressure in a solvent - All flammable gases are prohibited. Examples: Hydrogen; Ethane; Methane; Propane; Butane; Cigarette Lighters; Gas Cylinders for camping stoves, blowlamps, etc. All toxic compressed gases are prohibited. Examples: Chlorine; Fluorine, etc. All non-flammable compressed gases are prohibited. Examples: Carbon Dioxide; Nitrogen; Neon; Fire Extinguishers containing such gases, etc. All aerosols are prohibited.
Class 3: Flammable Liquids. Definition: Liquids, mixtures of liquids, or liquids containing solids in solution or suspension which give off a flammable vapour. Any liquid with a closed cup flash point below 60.5°C is prohibited. Examples: Acetone; Benzene; Cleaning Compounds; Gasoline; Lighter Fuel; Paint Thinners and Removers; petroleum; Solvents, etc.
Class 4: Flammable Solids. Definition: Solid materials which are liable to cause fire by friction, absorption of water, spontaneous chemical changes, or retained heat from manufacturing or processing or which can be readily ignited and burn vigorously. Examples: Matches (any type including safety); Calcium Carbide; Cellulose Nitrate products; Metallic Magnesium; Nitro-cellulose based film; Phosphorous; Potassium; Sodium; Sodium Hydride; Zinc Powder; Zirconium Hydride, etc. In the addition, listed below are other prohibited items which may not be sent through the BFPO mails system:
Arms and Ammunition. Arms and their component parts classified as munitions of war, ammunition of any kind and firearms prohibited under the firearms acts 1968-1997. Posting of any of the following are prohibited in the United Kingdom: automatic weapons (machine guns and sub-machine guns); - loading rifles; most handguns and pistols; anti-tank rocket launchers; mortars and other military weapons; electric stun guns; firearms disguised as something else; CS gas sprays and pepper sprays and flick knives. For further infonnation about UK firearms law can be obtained from the United Kingdom Home Office on 0870 000 1585 or by mailto:public.enquiries@homeoffice.gsi.gov.uk
